Frequently Asked Questions

When can I move in?
If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given when I move out?
We require a 10 day notice before you move out. Our staff will go over that process at the time of signing.

What type of documentation do I need to provide in order to rent a space?
We require a Government issued form of ID (example: driver’s license or state ID)

Do I need to sign a long-term lease?
No, we rent on a month-to-month basis unless the customer requests otherwise.

Does there have to be someone in the office to let me through the security gates?
No. At the time of signing you will be given your own security pass code that will allow you access 24 hours a day, 7 days a week.

How do I make a payment?
You can pay in person, mail a check or money order or make a payment through our website or over the phone. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly.

What forms of payments do you accept?
Cash, Checks, Money Orders, VISA, MasterCard, American Express and Discover.

How do I know how much storage space I will need?
Please use the Storage Calculator on this website.

Can I just stop by to view the facility and storage spaces or do I need an appointment?
Stop by anytime between our office hours; 9am and 6pm Monday – Saturday for a complimentary tour of our facility.

Do I need to bring my own lock?
Tenants must bring their own lock at time of move-in.

Do you offer moving supplies?
Yes. For our customer’s convenience, we offer limited supplies for purchase at our facility.

Do you offer insurance options or do I have to find that on my own?
Niceville Loc-N-Stor does not offer insurance options. If you already have renters insurance or a preferred provider, you are welcome to use them.

Are there any items that I am NOT able to store?
You may not store Explosives, Flammables, Toxic materials and Perishables. Please contact us if you have any questions regarding a specific item.

What are the hours of operation?
The office is open Monday – Saturday 9am to 6pm. Customers can access the unit entrances 24 hours a day, 7 days a week.